Commissioning from anywhere

You do not need to visit London to commission a piece with us. For clients elsewhere in the UK and overseas, many of our rings go from first idea to finished piece without the client ever coming in, worked through by message, email and phone.

Every commission is designed and hand-finished at our bench inside The Goldsmiths' Centre in Hatton Garden, then sent to you fully insured.

How it works remotely

1. Tell us what you have in mind, and send any inspiration images or photos of rings you like. If you are building around a family stone, photograph it in daylight against a white background so we can see its cut and colour.
2. We talk it through by WhatsApp, email or phone, agree a design direction, and source stone options to your brief.
3. We share CAD renders for your approval, so you see every detail before anything is made. CAD design is from £300. The fee is non-refundable, and it is credited towards your commission if you go ahead. When you approve the CAD design, a 50% deposit is due, less the fee already paid, and it is non-refundable once production begins. The balance is payable before collection or delivery.
4. Once approved, your piece is made and hallmarked at the London Assay Office, then shipped fully insured, with international delivery arranged for you.

What to have ready

• A rough budget
• The wearer's ring size if you can get it (sizing guide)
• Any reference images you like

Insured delivery, wherever you are

Your finished piece is sent fully insured and tracked. UK delivery is free; international couriers are arranged at cost. You receive it with its hallmark, the diamond's grading report where the stone has one, and an invoice as proof of value for your own insurance.

Our diamonds are conflict-free and responsibly sourced, and a GIA or IGI grading report is available on centre stones. To understand the process in more detail before you begin, read how a bespoke ring is designed and made.

Prefer to meet in person?

You are always welcome to book a face-to-face appointment at our Hatton Garden workshop. We work by appointment so we can give you our full attention.

To begin from anywhere, send us a message. We typically reply within four working hours, Monday to Friday.